October 11, 2021 How Apollo Protects Your Data Written by Karli Stone A study found that in the first 6 months of 2019, an estimated 4.1 billion data records were compromised in data breaches or cyber-attacks. To make matters worse, 45% of database users say that their personal information has been compromised at least once in the past five years. In a highly digitalized world, you can’t put a price on privacy and security. At Apollo, our team goes above and beyond to ensure that your data is protected. Not only are we 100% compliant with data privacy regulations, but we have also installed multiple security safeguards. When you use Apollo, you can rest assured that your information is secure. Let’s look at some of the ways Apollo properly handles, processes, and stores data. [lwptoc] Apollo is GDPR compliant A very important element of our data security measures is our GDPR compliance. The General Data Protection Regulation (GDPR) is a privacy regulation enacted by the European Union (EU) in April 2016. The goal of GDPR is to protect member country citizens and their right to privacy and control over their personal data in the digital world. GDPR is extensive and affects many more people than those living in the EU. Whether your company is based in the EU, sends marketing emails from the EU, sells to people within the EU, or a company that monitors the actions of EU citizens, more likely than not, your company is affected by GDPR in some way. Apollo is 100% GDPR compliant, not only for the benefit of the company but also for our customers. In order to maintain a high bar of security, here are some of the GDPR-driven actions we have taken: We have achieved a SOC 2 and ISO 27001 security accreditation report (that’s an important standard in the data security field!). To gain them, Apollo needed to prove the success of our data controls and their ability to maintain security, availability, and confidentiality.We’ve built default and adequate privacy controls into many of our features.We have systems in place to protect all customers’ rights to their own data footprint on the platform. Apollo helps YOU stay GDPR compliant Not only is Apollo GDPR compliant, but we have built in the tools that your team needs to protect your own compliance while using our platform! By navigating to Settings > Configurations > Prospecting Config, you’ll find our GDPR Compliance settings. The switches above allow you to automatically remove all EU-located individuals from your prospecting, emailing, and/or email tracking activities in Apollo. All of these settings will function on an app-wide basis and apply to all of your teammates while they are in Apollo, ensuring that no one on your team accidentally takes action on EU prospects. Apollo also allows you to delete all personal data at an EU data subject’s request (a requirement of GDPR compliance!). Just head to the subject’s saved contact, click the pull-down and select Delete. You can also: Send a data subject a report of all their personal data with a CSV exportUpdate a data subject’s personal data across all systems with a CRM syncControl access to users’ data with governance profiles Learn more about how Apollo supports you in GDPR compliance here. Apollo uses advanced data controls and encryptions Apollo has implemented advanced data controls, including the encryption of all user data. Think of your data as being scrambled. Unauthorized parties will see nothing but an unorganized assembly of bites. The information will remain private and confidential, only readable to authorized parties. That’s the basis of data encryption and we’ve designed our data controls to protect all of our customers’ data from leaks and malicious intent. Along with our data security practices, the Apollo team regularly tests our product to fix any potential problems. We maintain the industry’s highest standards in information security. Apollo has built data-incident response processes At Apollo, we don’t leave anything up to chance. We have built comprehensive processes to supplement data recovery and integrity to help any customers whose data is lost or unintentionally corrupted. We continuously revisit and test our effectiveness in data-incident responses every year to ensure your data safety and security. Sounds pretty extensive, right? Well, there’s even more! Here are some additional security measures we take at Apollo: Working with our legal counsel (and when requested, those of our customers) to ensure full preparation, security, and compliance.Evaluating every use case within our platform to help back up every decision.Crafting internal workflows to quickly and thoroughly complete data subject requests.Updating all contact information and notices so data subjects and customer data controllers may contact us if necessary.Evaluating all customer contracts where necessary to ensure we’ve laid out a path for legal compliance for them to the best of our ability and to clearly detail our own responsibilities to avoid any possible confusion. As the world of data and information progresses, regulations and standards will continue to change. Here at Apollo, we are committed to evolving to the future of data security and being a leader in the data privacy space. Guarantee that your data is in the right hands and sign up for a free Apollo account today! Karli Stone Karli Stone is copy writer and content creator living in Los Angeles, CA and a proud University of Washington grad. When she’s not wordsmith-ing, you can find her biking along Santa Monica Beach, following the Seattle Seahawks, or catching a flick at her local cinema.